So I was working at my wife's indy today. She's been dealing with a problem customer who we took in from another pharmacy because they didn't want to fill scripts for him anymore. First time, he had no insurance so we found coupons to get him insulin while eating a $70 loss by not collecting the copay. One tech asked a social worker friend to get him enrolled in Medicaid. Then he comes back with more scripts and a change of insulins because he talked to someone who said Basaglar was the best insulin. He has Mediciad now, we fill everything and explain that he needs to stop using the old insulin and discard it. The dose only warranted 3 pens. He comes back saying we stole from him because his friend gets 2 boxes every month. Now we have to explain that his friend has a much higher dose. Then he says pills are missing from his bottle and accuses our cashier of stealing and threatens to sue all of us this morning.
Later that afternoon, some Good samaritan found him wandering and brought him to us to get a booster. I was still gentle with the vaccine though. He looked a bit scared after yelling at us in the morning.