My MCAT and GPA were both significantly above the stated means...but I think that SGU does take many factors into consideration when looking at applications. Most importantly, I think, is whether or not they think you will be successful on Step 1 and 2. I know that it seems like they must be looking into a magic 8-ball to determine that, but that is their major criterion for admission.
I know that some of the admission counselors are not too friendly, but some are really teriffic. Call the 800 number and ask who your counselor is. If you have a problem with your counselor, let me know...and maybe I can help you find a more helpful person.
Good luck!