The main reasons I hate Walgreens is because 1) there is a drive thru 2) Walgreens is
cheap and doesn't close for lunch. 3) Walgreens is
cheap and doesn't allow any 15 minute breaks. 4) Walgreens wants you to eat lunch or dinner at 2pm to 4pm, but normal people get hungry at 12 to 1pm for lunch and 6pm to 7pm for dinner, so I HATE eating at 2 or 4pm 5) Walgreens is
cheap and only allow ONE tech with ONE pharmacist working. 6) Walgreens blames you, if you are in a slow store...like its your fault that your store doesn't fill 1000+ scripts a day! damn!
7) low pay, raises suck I heard 8) Have I mentioned that Walgreens is
cheap?
I just started working at Target, so I can't say anything good or bad about them yet. I just know its a lot more relaxing (slower). However there is a drawback. I have been used to Walgreens computer system, their sig codes, their filling methods, etc. Walgreens has the best computer system ever, they update their computers every 2 to 3 years. And I love Walgreen's efficiency in their filling station, rx entering station, etc. OVERALL Walgreen's computer and filling system is very convient, easy to use, fast, organized etc.
Target's computer system is very outdated, slow and not efficient at all. I feel that the filling station needs major work, they don't even have a machine to scan their bottles and labels to check and see if they are accurate!!!
everything is done by hand and takes a lot LONGER. Overall I see Targets pharmacy has not very organize which can lead to a lot of errors.
Okay you asked for the staff...Well, I LOVE one of my pharmacist at Walgreens, we are considered friends. She helps me fill and she is very nice and stays under control during stressful situations. Walgreens wants the pharmacists to help fill when the pharmacy is BUSY. My pharmacist at Walgreens ALWAYS helps me when I am busy. She was also very nice and patient with me when I first started working as a tech. I asked her a million questions a day about insurance and doctor's handwriting! And not once did she get mad at me for asking so many questions, if thats not nice I don't know what is.
She does not think she is too good to help me (a tech) just b/c she has a pharmd. One of the reasons could be the fact that Walgreens puts a lot of pressure on customer service and if I am with a customer and there are 3 others, the pharmacist has to help me.
However, at Target its a different story, granted this is my FIRST week at Target and I don't know my pharmacist very well, but this is my first day out of the training room and I am working with the senior tech. The pharmacist there does NOTHING except sit, drink coffee and read books. She will come over and verifed a script once and in a while, but other than that she is either reading, drinking coffee or NOT even in the pharmacy!!! Sometimes she is gone for over one hour!
However, the senior tech at target knows her ****, that girl is proberly the best tech in the world. She can run everything. So the pharmacist sometimes diappears and everything will still be fine!!! I wish I have that talent, but I don't.
I suck at computers, I just started facebook/SDN 2 years ago and before that I never even go on the computer! And now I just check facebook and sdn, I still hate computers!
But the point is I am not a computer person b/c I don't use computers much and the pharmacist told me today, that I will be working by myself on Sunday and that I better soak up EVERYTHING from today b/c she is going to be sitting at her corner on Sunday "as usual"!
Today there was a bunch of scripts to fill and she didn't even help with one. Maybe its Target's policy that the techs does EVERYTHING and the pharmacists just verifies and consults as needed. Who knows?
***however to be fair, she did go to pharmacy school, so she should NOT have to do any "tech" work I guess...and I guess its also a good thing b/c when I am a pharmacist I WILL LOVE to be able to sit, drink coffee and diappear for a few hours without notice!
thats something I am looking FORWARD to for sure!***
I just hope that pharmacist don't expect me to be as good as the senior tech (god, I wish I had HALF her talent!) or kill me for asking questions on using that out dated computer system (that system is older than me!).
Okay sorry for blabbing on and on...
but I just want to paint the picture that it doesn't matter which retail you pick some pharmacists are going to be nice and helpful and some are going to be not helpful. They are not mean, but they just don't want to help you b/c they are a PharmD and shouldn't have too...Just like some pharmacies have very verrrrry TALENTED senior techs (like the one I am working with now) and some will have average techs, and some will have bad techs. Its ALL LUCK who you end up with. Nothing to do with what "retail" you pick. You pick which retail by how much they pay you, if they close for lunch, if they are cheap or not, if they have drive thru or not etc... How "nice" the people you work with is ALL Luck!