SDN Article: The Slippery Concept of “Professionalism” in Residency is a Problem

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Greg Care

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Residents and fellows in ACGME-accredited training programs know well that “Professionalism” is one of the six core competencies they are to develop during their training. As I have expressed in the past, though, professionalism is a catch-all competency frequently cited as a basis for remediation and discipline. And the subjectivity of the value judgments that inform evaluations of professionalism makes this competency one that is ripe for abuse in disciplining trainees.

A new piece in The New York Times by Rachel E. Gross shines a light on this problem, which deserves the full attention of the ACGME, the AAMC, specialty boards, licensing boards, medical schools, and residency and fellowship programs. Consistent with my experience and that of countless other trainees, Ms. Gross wrote: “Depending on who makes the call, unprofessional behavior can mean hugging your program director, letting a bra strap show, wearing braids, donning a swimsuit over the weekend or wearing a ‘Black Lives Matter’ sweatshirt in the E.R.” And, more troubling still, because trainees of color appear to be disproportionately falling victim to dismissals from programs (constituting 20% of dismissals while representing just 5% of trainees, per 2015-16 data), there is concern that cultural or racial biases—conscious or unconscious—are at work.

There is an increasing amount of scholarship around this issue, including a recent article that concluded that a resident’s race/ethnicity was associated with assessment scores, to the disadvantage of residents who are underrepresented in medicine (i.e., Black, Hispanic/Latinx, and Native American physicians). The association may reflect bias in faculty assessment, effects of a non-inclusive learning environment, or structural inequities in assessment. This same article also found that male faculty rated residents who are underrepresented in medicine 0.13 points lower in professionalism than non-underrepresented residents, whereas women faculty rated underrepresented residents 0.01 points higher than their represented counterparts.

For its part, the ACGME has denounced racism, implicit bias, and other forms of discrimination in graduate medical education. It points to, among other things, its Common Program Requirements that mandate a “professional, equitable, respectful, and civil environment that is free from discrimination, sexual and other forms of harassment, mistreatment, abuse, or coercion of students, residents, faculty, and staff.” However, in an article published in the December 2023 issue of the Journal of Graduate Medical Education, the authors wrote that “[r]acial and gender bias appears to exist in Accreditation Council for Graduate Medical Education competencies and Milestone achievement, as some studies have found that White residents attain a higher level of Milestone achievement than non-White trainees.”

Bear in mind, also, that the ACGME Common Program Requirements instruct program directors and faculty to be role models, especially in the realm of professionalism. To this point, the ACGME’s September 2017 CLER Issue Brief on professionalism noted that “[p]rofessionalism is not solely an individual responsibility; it is shaped by the environment.” In other words, programs can hardly expect trainees, who are taking cues from the behavior of their attendings, to take seriously alleged deficiencies in their professionalism that are tolerated in their attendings. In an environment where meeting expectations is paramount to progression towards independent practice, residency, and fellowship programs owe their trainees a clear and consistent application of those expectations from top to bottom.

While the debate on the best methods of pre-empting bias from occurring is underway, including training and mitigation of implicit biases, there are still hundreds of residents presently being subjected to unfair remediation and discipline based on amorphous concepts like professionalism. Sophisticated or well-informed programs and institutions feel emboldened to do so because of an expectation that the courts will not interfere with their ostensible “academic judgment.” This is where the ACGME can and must step in to put an end to the open-ended and nebulous concept of professionalism that ensnares so many promising residents and fellows. Sponsoring institutions and programs sorely need an authoritative statement on the boundaries of professionalism, including what is and is not a deficiency in professionalism as defined by the Common Program Requirements.

Moreover, the ACGME must require that the “due process” it requires for non-promotions, non-renewals, suspensions, and dismissals cannot be satisfied merely by asking, mechanically, if the various steps in the disciplinary process were done. This is a mockery of due process that is now very much en-vogue at institutions across the country. It robs the trainee, at the most pivotal moment in their career, of a critical review of whether the underlying allegations merit the consequences the program is meting out. At least in that circumstance, the reviewer or panel of reviewers can judge (hopefully, objectively) whether the alleged lapses in professionalism that have become all too slippery are actually present and whether they can be remediated.

We have regularly represented residents and fellows for over a decade in large and small matters. We know which strategies can provide leverage and opportunities for success. Contact us to see how we can put that experience to work for you. I would urge all medical residents and fellows facing remediation, probation, warning, reprimand, or letters of concern or counseling to reach out to see how we can assist. A version of this article was previously published on the Brown, Goldstein & Levy webpage.

The post The Slippery Concept of “Professionalism” in Residency is a Problem appeared first on Student Doctor Network.

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I have always thought "Professionalism" and Pornography are a lot alike...
  • Hard to define.
  • I don't want to talk about it in public.
  • It is a respected art form if done right or a shameful act if done wrong.
  • WHO is doing it and WHEN they are doing it and WHERE they are doing it and Why they are doing it all comes into play with WHAT they are doing.
  • I think... "I know it when I see it." (But don't make me go to court to prove it!!!)
 
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Professionalism is an actively harmful, poisonous term for attendings and residents alike that does much more bad than good. Far from being a core-competency, it should not be permitted in any sort of review ever by any accrediting or licensing body. I sometimes am required to check a box regarding it in evaluations, but would never, ever use it in any sort of written evaluation.
 
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Professionalism is an actively harmful, poisonous term for attendings and residents alike that does much more bad than good. Far from being a core-competency, it should not be permitted in any sort of review ever by any accrediting or licensing body. I sometimes am required to check a box regarding it in evaluations, but would never, ever use it in any sort of written evaluation.

In general terms, “professionalism” is vague and basically a gestalt thing. Does someone look and sound like they basically have their **** together? I think it’s also easier to identify things that are clearly “unprofessional” (swearing at patients and staff and acting like a total d-bag in the office, drinking and doing drugs on duty, etc etc).

The problem is that the notion of “professionalism” has been stretched to nebulous and ridiculous dimensions in the context of training doctors (and, also, in judging attendings). For instance, is a doctor wearing jeans to an outpatient clinic “unprofessional”? I don’t really think so, but some would argue it is.
 
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If you want a dress code, institute a dress code. If you want someone to be nicer to patients, tell them to be nicer to patients. If someone needs to show up on time, tell them they need to show up on time. If we MUST use the term professionalism, it should be very strictly limited to the actual practice of the profession, eg where the stethoscope goes. It becomes horribly abusive when in reference to things not uniquely specific to the profession like attitude, dress, etc.
 
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I always have mixed feelings about this.

At its core the issue seems to be: who decides who gets to become a physician? Traditionally, in a profession this decision is left to other members of that profession. People are inherently flawed and biased creatures so there’s been a push toward objectivity at all costs. Good luck finding a med school that gives essay based exams anymore, and many others are moving further and further from subjective evals for grading.

But then I fear there’s a risk of losing something precious to our field if we abdicate all the responsibility to purely objective measures, where someone can simply check off the boxes and now they’re entitled to join our ranks. Even with the current system some pretty sketchy characters manage to get through, but I know too many stories of others who were stopped long before they got their very own Netflix docuseries. Do we really need to spell out everything in gritty detail? Do we really believe that those who run afoul of professionalism did so out of ignorance?

When I see numbers of people who were kept out due to professionalism concerns, I can’t help but feel that most were probably not a big loss. The standards are already fairly low and if someone can’t even meet those, maybe better to cut them loose early. There’s already a fairly robust body of literature showing that students and residents who struggle in this area are also the same attendings who struggle and are more likely to get sued or face licensing actions.

The minor infractions that get labeled unprofessional tend to be part of a much bigger pattern of behavior. The aggrieved may hold up the small issues as evidence of a broken system- we periodically even see lawsuits posted here from wronged students and residents that do just that. And of course when/if the whole story comes out, inevitably the person was a train wreck and would have gotten canned regardless of where they trained.

I do like the idea in the article of some kind of appeals process to some group outside a given program and institution. A neutral group of physicians who could weigh the evidence would be a nice check on programs with bad culture or overly biased attendings.
 
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I've seen "professionalism" weaponized against residents by none other than my PD, who also makes fun of the penis sizes of anesthetized patients.

In malignant residencies, "professionalism" = you did anything other than suck up to the attendings and PD (slavemasters). For example, you took a sick day, or you suggested ways to improve the program.
 
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I've seen "professionalism" weaponized against residents by none other than my PD, who also makes fun of the penis sizes of anesthetized patients.

In malignant residencies, "professionalism" = you did anything other than suck up to the attendings and PD (slavemasters). For example, you took a sick day, or you suggested ways to improve the program.

Exactly.

And in a lot of medical workplaces, “unprofessional physician behavior” translates as “the doctor did something that admin really didn’t want them to do, even if it was ethically correct”.

Again, we’re not talking about the Christopher Duntsch types etc. That goes way beyond “unprofessional behavior” to frank incompetence, extremely poor judgment, etc. I’ve had the misfortune of encountering a couple of these Duntsch types of doctors in various workplaces, and I fully agree that it’s a ****show. Throw the book at them.

When a beef is raised about the misuse of “professionalism”, however, there is usually a political or manipulative undertone to it. Ex: admin wants a certain doctor (aka you, and you’re otherwise basically a good doc) to leave, and they’re digging for any excuse they can think of to shove you out the door. So they say you don’t show up to work on time because you were 5 minutes late discussing a couple cases in the hallway with another doctor, they quibble with some obscure aspect of your practice that isn’t important, they say you didn’t show up to a meeting. They bitch about meaningless Press Ganey scores. They trump up a ridiculous/trivial patient complaint into something much more serious. (Or hell, maybe they fabricate something altogether.) “You’re fired for unprofessional behavior.” It happens a lot more than you might think out there.
 
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