We got a volume discount price, had to commit to buying 4. We were able to negotiate a 5 year warranty, 4 hour response time on service calls. We also had to agree to let them use our clinics as demo sites if others wanted to see them in use. They didn’t have anyone in our area using their stuff and they wanted to get their foot in the door so to speak. Regarding the machine itself I can’t speak too much about it other than to say it takes fluoro images that are fine for us. We don’t use any special features. Roll the thing in, shoot AP, shoot lateral, contralateral oblique, don’t care about getting the absolute best image but rather an image that is good enough to adequately do the job. We all agree the images are better than our Siemens machines. One nice feature is that the company can remote into the machine via Wi-Fi to help troubleshoot any issues and they do this with just a phone call very quickly. I can also say that entering patient info is quick and easy, also boots up much quicker than the Siemens.
The units we have are the Oscars, not sure if 15 or classic. We didn’t by through a rep, we dealt with upper admin, I’ll see if I can get a contact number.
