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As a former resident of the program, I wish to shed light on different facets of this residency. Many of my old co-residents suffered through three years of misery and I’ve heard through the grapevine that current residents are going through the exact same things. Here are some of those issues
- Your main responsibility as a resident is to run the clinics. The faculty do not see patients on their own--and are completely unwilling to. Dermatology is the only residency program at Michigan where the entire burden of documentation, outpatient lab monitoring, medication refills, patient phone calls, and insurance issues falls squarely on the residents, which takes hours of time outside of clinic. We often missed what little didactics we had due to these "service obligations."
- Staff turnover is high. Very few, if any, of the support staff in general dermatology clinic last for the full 3 years of residency. Many have quit and emailed the program stating it is because the clinic volume and burden is just too high
- There is non-existent cosmetics training. You will need to learn how to perform cosmetics outside of your training if you want this to be part of your practice. This hurt me while I was interviewing for jobs
- The surgical training is very poor. You only get 6 weeks on Mohs during which your role is that of a medical student. Expect to do around 40-50 wide local excisions during your three year span, which is hundreds less than other programs in the country. Some of my coresidents ended up fabricating procedures in the last month of residency to meet the minimum requirement. It took me several months to get up to speed on my surgical skills after graduation
- One prominent faculty member in particular is anti-resident. His main goal is to jam as many patients through the clinic so the department can make money. He regularly books 50 patients into his clinic for three residents to see. During these times, he fails to actually address the concerns of the patients. He will either ask the resident what to do or just tell the patient they have eczema and give them a topical steroid. He does not exam the patient and suspicions have been raised regarding this attending’s visual acuity. Despite numerous complaints to the department and hospital administration regarding his lack of competency, he is still allowed to see patients. The faculty in the department are too afraid to take action despite him missing multiple life threatening diagnoses. In addition, through the years, he has made racist and sexist comments publically
- Pregnancy is looked down upon. Residents have been shamed for becoming pregnant and staff have said to residents that “babies are not allowed”
- The faculty are not involved in resident education. You will go weeks if not months without a faculty lecture. All lectures are given by residents except for a few drug lectures. There are very few faculty who seem truly invested in resident education
- The residents do very poorly on mock boards every year, mostly because they are not given time to study and the faculty do not teach
- Residents are coached on how to fill out the annual ACGME survey and are strongly discouraged against leaving negative feedback
- Residents are only given 3 conference days during their entire residency
This is just the tip of the iceberg
Mods, due to fear of retribution (as we all know, dermatology is a small world) this is a throwaway account
I'm a current resident at the University of Michigan Dermatology Residency Program. It's unfortunate that some of us have borne witness to the truth of some of these comments by M. canis, and some of us have had to contend with the conditions described above in our time here. Historically, Michigan has been one of the best Dermatology residency programs in the country, but unfortunately, the program may have rested (too long!) on its laurels and allowed some of these systemic issues to go unaddressed for years. However, the publication of the ACGME survey and the prior year's match result (the power of the Internet, and the spunk of the Millenials in speaking their minds) have forced the program to take a hard look at what's been happening and begin to effect significant and meaningful changes to address these issues. (It perhaps also speaks to the importance of residents answering the ACGME surveys honestly!) While it's also unfortunate that it has taken those kinds of drastic negative feedback as a "wake-up call" to force changes in the program, I think it's important to point out that changes have been made, and are continually being made to improve the residency experience. With some of the changes that have been implemented, although some way too slowly still, I don't doubt the sincerity of at least *some* faculty members and members of the department leadership in trying to improve the residency program. That said, I think it's sometimes hard for them to understand our frustration because we are the ones in the trenches, and things that seem trivial to them actually impact our lives profoundly because we have to deal with theses issues day in and day out. It's therefore critically important for people to continue to dialogue frankly with the program leadership and answer the ACGME surveys honestly (implemented precisely as a safeguard for all residents' educational interest) so meaningful changes will be made.
I will list some of the changes that have been implemented, not as a refutation of what has been posted, but as a reflection of progress made. I'm writing here in the hope that the faculty and leadership will continue to make the changes that are needed for the program, and that these comments will allow applicants who likely will be reading these pages to make informed and balanced decisions about their residency choices. I do still believe Michigan is one of the best programs in the country, despite the "rebuilding" that it's currently undergoing. Hopefully, by the time you as the reader steps through the door to this residency program, you will find one of the best programs to train at in the world!
"Your main responsibility as a resident is to run the clinics. The faculty do not see patients on their own--and are completely unwilling to. Dermatology is the only residency program at Michigan where the entire burden of documentation, outpatient lab monitoring, medication refills, patient phone calls, and insurance issues falls squarely on the residents, which takes hours of time outside of clinic. We often missed what little didactics we had due to these "service obligations."
- One of the main problems we have been facing is the severe administrative burdens that have been imposed on the residents (because the buck stopped with us...) to address lab monitoring. As a tertiary referral center, we see some of the most medically complex patients in dermatology, and as such manage complex and serious conditions that require many powerful and potentially dangerous systemic medications unless monitoring is done appropriately. This provides great learning opportunities in managing difficult conditions and using cutting edge biologic drugs, it also comes with a LOT of work far exceeding the capacity of residents to handle alone. Part of the problem is that the department was not using available resources efficiently and allowing the doctors to practice at their level of training "doctors doing doctor work." To address this issue, the department has hired on full time nurses to help with these responsibilities. We continue to review the lab results (as we should as physicians) in monitoring the patients, but as the fruits of one of our QI projects by residents, a workflow has been created where we are now able to delegate a significant amount of the responsibility for calling patients, tracking down labs, and making sure patients are compliant with monitoring to the newly hired nursing staff. This system has worked wonderfully (I used to stay at work way past 8 pm handling all the monitoring, paper work, and fielding calls I couldn't make during the day), and I have been able to go home at a more reasonable hour so I'm able to get some studying done -- although compared to programs where residents go home at 4:30 pm, I still feel a little behind. However, I do feel that the diversity and complexity of cases certainly prepare me really well to handle tough cases once I graduate residency. I also see the importance of developing a good support staff and I plan to do that in my future practice.
- New nursing staff has also been hired to help triage patients phone calls, and the messages we are getting from them are now much more helpful, less like "The patient is upset with his treatment. Call him" and more like, "So and so with XYZ is having trouble with dizziness. You saw hime recently. He wants to know whether you think it's related to the CellCept that you started him on. I reviewed his medications, and he also mentioned he started taking a new blood pressure pill by his PCP a couple weeks ago. Please let me know if I can help, and I can give him a call back." Night and day.
- There are now dedicated MA staff to help with filling out prior auth forms. You still need to review these, but now these go to our MA staff first and they help populate them with clinic notes if needed, and we have graduated from filling out these forms, to signing them after reviewing them, and generating appeal letters if needed. Definitely an improvement.
"Staff turnover is high. Very few, if any, of the support staff in general dermatology clinic last for the full 3 years of residency. Many have quit and emailed the program stating it is because the clinic volume and burden is just too high"
- The clinic volume is heavy, but the department has hired some new faculty members who are beginning to see patients on their own without residents at some of our satellite clinic locations, and we have been promised this will help decrease the numbers in the resident clinics at the main training sites.
- In terms of staff morale, we do have some long-serving, very experienced MAs that have been with us for many years, and some of them have been given the recognition that they deserved and promoted to taking on more of a leadership role with the support staff; attention has been paid to sharing some of their experiences to help new hires become more efficient in our clinics, so it seems the morale has improved somewhat. We are continuing to hire new MAs, it's tough.
"There is non-existent cosmetics training. You will need to learn how to perform cosmetics outside of your training if you want this to be part of your practice. This hurt me while I was interviewing for jobs."
- Historically this is true (and is the case at quite a few other programs), but is hopefully changing for us. We formed a Cosmetic Education Committee consisting of the core cosmetic faculty and resident reps from each class to address this issue. Our new curriculum has been implemented and residents are now able to rotate through cosmetic clinics beginning in the first year, with hands on experience in the second and third years. Additionally, in the works are resident cosmetic clinic/workshop (1 hour at lunch time on Thursdays) with prescreened patients that people can sign up for. This will start in the spring. Not sure how this will work out yet because we have not experienced it, and it being over lunch is not ideal... Bottom line is, hopefully there is now more opportunities for residents to perform cosmetic procedures, which are a critical skill set to have in today's practice environment, and this is on the radar of the residency administration. And I believe the experience of this program alum has actually left an impression with our PD.
"The surgical training is very poor. You only get 6 weeks on Mohs during which your role is that of a medical student. Expect to do around 40-50 wide local excisions during your three year span, which is hundreds less than other programs in the country. Some of my coresidents ended up fabricating procedures in the last month of residency to meet the minimum requirement. It took me several months to get up to speed on my surgical skills after graduation"
- As far as surgical education is concerned, after the ACGME survey debacle, our surgical faculty actually took charge in helping to improve the resident experience. Our new program APD is actually an accomplished Mohs surgeon, who has been pushing for changes that benefit resident training. Surgical exposure now starts in the first year, in addition to the dedicated 6 weeks of Mohs. New curriculum also pairs up the resident with one single attending on any given day during those times, so they can work together and develop surgical skills. The people who have gone through the experience have given very positive feedback about this new system. Additionally, seniors now have occasional slots back in the Mohs unit to work with Mohs unit faculty one-on-one as the main operating surgeon doing excisions. I would imagine surgical exposure would only improve over time.
"One prominent faculty member in particular is anti-resident. His main goal is to jam as many patients through the clinic so the department can make money. He regularly books 50 patients into his clinic for three residents to see. During these times, he fails to actually address the concerns of the patients. He will either ask the resident what to do or just tell the patient they have eczema and give them a topical steroid. He does not exam the patient and suspicions have been raised regarding this attending’s visual acuity. Despite numerous complaints to the department and hospital administration regarding his lack of competency, he is still allowed to see patients. The faculty in the department are too afraid to take action despite him missing multiple life threatening diagnoses. In addition, through the years, he has made racist and sexist comments publically."
- This is a tough situation -- a lot of feedback has been given to the administration about this faculty member.
"Pregnancy is looked down upon. Residents have been shamed for becoming pregnant and staff have said to residents that “babies are not allowed”
- Maternity leave is part of our HOA contract. Residents are actually quite supportive of their fellow residents that become moms during residency. But I suspect some of the problem in the past had to do with the distribution of the clinic burden when a resident went on leave. In the past, this was not managed very well and the burden fell disproportionately to one particular class of residents, rather than shared across the program, and this bred resentment. This has been much less of an issue with the new chiefs. When a resident went on maternity leave recently, her workload was shared, and as a big 24 resident program, it barely registered.
"The faculty are not involved in resident education. You will go weeks if not months without a faculty lecture. All lectures are given by residents except for a few drug lectures. There are very few faculty who seem truly invested in resident education"
- We are beginning to see many more faculty-led lectures, who are able to share their great breadth and depth of expertise precisely because of feedback such as this one. We now average about one 1-hour long faculty lecture a week, ranging from surgical workshops, phototherapy and drugs, to contact dermatitis. Some faculty are still much more involved than others though and we appreciate the ones who are much more involved. Overall, we have 1 hour each day of protected didactic time, including faculty lectures or QI time (Monday), dermpath case conference (Tuesday), faculty lectures/drug review (Wed), Diagnostic Conference (Thurs, 2 hours), Book club review (Friday AM) and kodachrome review (Friday noon). The last of these is still hard because clinics still run over and impact on time to attend the kodachrome review. The real solution is to cut back a bit on the patient number in the clinics before the noon kodachromes on Friday so clinics don't run over, but it will likely impact faculty compensation in those clinics, so it remains to be seen how much the administration is willing to do this for the sake of resident education.
"The residents do very poorly on mock boards every year, mostly because they are not given time to study and the faculty do not teach"
- This was true historically, and the residency leadership is taking this seriously. I harbor a glimmer of hope that with people now able to go home at a more reasonable hour than before (with reduction in administrative load and increased faculty involvement), we will hopefully begin to see improved performance. Our first year class has seemed much more knowledgeable than some of us were at the same point in our training, and the 2nd and 3rd years also seem to feel more confident with their prospects on the standardized tests. I am cautiously optimistic. I believe by the time the current crop of applicants enter residency, they will face a much more learner friendly environment and do better on their mocks and actually Boards. That said, no one who has graduated from Michigan has ever failed the Boards (and apparently one who did not pass because he chose not to take it, took it last year and passed).
"Residents are coached on how to fill out the annual ACGME survey and are strongly discouraged against leaving negative feedback"
-The truth eventually comes out, so it's important for everyone to answer honestly. I'm glad the safeguards worked in this case, and I doubt the program would dare to do that again.
"Residents are only given 3 conference days during their entire residency"
-This is still true, and remains a pain point, and people may need to use vacation time for some conferences. But in context, residents have all federal holidays, plus 21 days of vacation time (2 weeks plus 7 Flex days) to be scheduled at a time of choice based on seniority, plus 1-3 days of additional holiday time to use around holidays (so-called "Yule days," allotment based on seniority in the program: first years get 1 day, second years get 2 days, third years get 3 days). We now also all have protected time to attend Tampa Board Review in addition to the conference days and holidays, and AAD attendance does not count against conference days. In addition, all residents now attend Michigan Dermatologic Society Meetings (3 days a year), except the person on inpatient consult on the day of the meeting. I think we are at "industry average" if not better.
This has been a really long post, and I'm sure it hasn't addressed everything, but I hope that it gives a somewhat more nuanced view of the state of U of M Dermatology Residency Program. That the program is open to feedback and is actively addressing known issues gives me hope for the future trainees here. As a current resident here, I appreciate the work those who have come before us put in to make this place better for us, the courage they've had in giving feedback to those in power (and in a post such as the one I'm responding to), and what the faculty (with residents) have started doing to improve the program. And if and when you have the chance to train here, please continue to be honest and truthful in addressing issues to the administration to continue to make our program better. For the applicants, as you consider your rank list, U of M Dermatology is not perfect (and I don't know if any program is) but far from "malignant." In my opinion, it remains a strong and premier program, where you will be challenged to do your best, receive great training, and grow to be a great dermatologist, and I only hope it will be even better when you come here.