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GOMERS
GOMERS
GOMERS
GOMERS
GOMERS
GOMERS
GOMERS
GOMERS
GOMERED.
GOMERS
GOMERS
GOMERS
GOMERS
GOMERS
GOMERS
GOMERS
GOMERED.
I feel like you should be at peace with them by now.
90% of my patients are just seniors who are "having a bad day" and don't know what else to do besides come here because they have no coping skills and nothing else to do
One of my last UC shifts ever was where I had to go back into a room like 5 times because I aggroed some Karen and on one return visit she said she couldn't understand why I didn't take the time to "go over all of her individual medications and confirm how she was doing with them." I said that I had literally never done that with a patient in my life and that we don't do that in urgent care. I haven't worked urgent care in over 2 years now and my sanity has improved considerably."Can you review all of my medications and confirm that my primary doctor is treating my lipodiabetension correctly?" I think it would work better without the sleeve of girl scout cookies you brought with you into the exam room.
That would have been a perfect moment for my favorite one liner: “We don’t do that here.”One of my last UC shifts ever was where I had to go back into a room like 5 times because I aggroed some Karen and on one return visit she said she couldn't understand why I didn't take the time to "go over all of her individual medications and confirm how she was doing with them." I said that I had literally never done that with a patient in my life and that we don't do that in urgent care. I haven't worked urgent care in over 2 years now and my sanity has improved considerably.
UC: So you have insurance and some sort of neurosis? C'mon in!
Excellent reference."hungry, happy, sleepy" - Kat Williams
Old? Heck, I'm seeing a ridiculous amount of them now. Every cough, cold, runny nose, sore throat, bump, nick, manscaping accident, muscle cramp, chest wall pain; ad infinitum ad nauseam. Apparently the concept of over-the-counter medications, band aids, and ice packs are completely foreign.Just wait until Millennials and Gen Z are old. You think the elderly come to the ER a lot now...
"Can you review all of my medications and confirm that my primary doctor is treating my lipodiabetension correctly?" I think it would work better without the sleeve of girl scout cookies you brought with you into the exam room.
“Sir or madam, I went to a powerhouse residency that literally trained me to not care about that nonsense. Good day”One of my last UC shifts ever was where I had to go back into a room like 5 times because I aggroed some Karen and on one return visit she said she couldn't understand why I didn't take the time to "go over all of her individual medications and confirm how she was doing with them." I said that I had literally never done that with a patient in my life and that we don't do that in urgent care. I haven't worked urgent care in over 2 years now and my sanity has improved considerably.
UC: So you have insurance and some sort of neurosis? C'mon in!
Unfortunately...Unacceptable as principle diagnosisICD-10-CM Diagnosis Code Z73.89 - Other problems related to life management difficulty
Z73.89 is a billable diagnosis code used to specify other problems related to life management difficulty. Synonyms: able to perform food and/or nutrition skill withicdlist.com
Marijuana hyperemesis in a gomer, brilliant...You guys need to legalize recreational marijuana and hand it out to them during the dc process. "When you're thinking of coming in, smoke this instead."
"hungry, happy, sleepy" - Kat Williams
Right. I used to use another Z code, which was "unspecified psychosocial circumstance". I was later told by a coder that using that Z code would, on a solid level 5 chart (like pedestrian struck), downcode it by one. So your solid 5 became a 4.Unfortunately...Unacceptable as principle diagnosis
Right. I used to use another Z code, which was "unspecified psychosocial circumstance". I was later told by a coder that using that Z code would, on a solid level 5 chart (like pedestrian struck), downcode it by one. So your solid 5 became a 4.
Insert "I can't even" meme.Just wait until Millennials and Gen Z are old. You think the elderly come to the ER a lot now...
Let’s not gove the young and relatively healthy a free pass here. Sure, elderly, week and dizzy is a daily nightmare, but I constantly have to bite my tongue when seeing a young, healthy pt who’s had more ED visits in the last two weeks than most responsible adults make in their lives. “Why does my vagina smell?” That BV is between you and your God. You need an exorcism more than another round of Flagyl. Moreover, you need to get out of the ED and never come back.
Dude, you live in GOMERland, USA. Idk what you expect?
I don't think I could work and live in a medicolegal hellhole where the average patient age is "The Cryptkeeper from Tales from the Crypt".
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I love that the cartoon sun is basically Carl from Aqua Teen Hunger Force.
I don't know. ICD? Gubmint?This makes no sense to me. Why would an otherwise great level 5 chart (with appropriate and supporting documentation) be reduced by ADDING to it? I assume for the CPT 2023 changes this doesn't really matter anymore, but I am nowhere close to an expert on the subject
I like the cut of your jib mate.Since I’m RVU I just look at these patients as job security
Best door to dispo time I ever had as an attending was one of these, 23 y/o male, 8th visit in 6 days with multiple negative workups for chest and belly pain, 41 total visits in roughly 5 weeks. Always came to my shop at night via EMS, and goes across the state line by EMS during the day. What really pissed me off was, he had literally been in the department with his wife all day and did this not even 3 hours after she had been discharged.
I went out to triage and asked “How is this any different than any of your previous 8 visits?” “It’s not.” “Have you contacted any of the referrals for follow up?”, “no”, “Well, you’ve had multiple negative workups for emergent medical conditions this week, there’s been no change, and your vital signs are better than mine…Call your ride, you’re discharged” and I went back and put in the D/C. Total time: 17 minutes. He had the nerve to ask the triage nurse, referring to me: “can’t he get into trouble for doing this?” Who replied: “nope, all you have to get is a screening exam, which you just got and you don’t have an emergent condition, so you can be discharged”
Dude, you live in GOMERland, USA. Idk what you expect?
I don't think I could work and live in a medicolegal hellhole where the average patient age is "The Cryptkeeper from Tales from the Crypt".
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I love that the cartoon sun is basically Carl from Aqua Teen Hunger Force.
I do this too it is so nice. I don't even ask how are your symptoms different from before. I just see the chief complaint on the board and if it's the same as priors, I just say "I'm sorry we can't help you anymore."
I present it to people in a collaborative way and they rarely argue. If they do. I don’t care. I order the tests and move on with my life. But I’d say legit 95% of the time they happily leave with no testing.Me too. 19 years old and 11 visits for chest pain in two months? No tests, discharge. And I look at a recent note from another hospital and people are still working them up with trops xrays etc. What are you looking for, they've had it all. I'm risk averse but not that risk averse, just DC them.
I present it to people in a collaborative way and they rarely argue. If they do. I don’t care. I order the tests and move on with my life. But I’d say legit 95% of the time they happily leave with no testing.
“You know, it looks like your evaluation was pretty thorough the other x times you’ve come in for this. Every time you come in we have the same tests available for y complaint. You’ve had all of them. If you want to have them again I don’t mind, but the results are probably going to be the same. What you really need is follow up for abc tests with your doctor. I don’t have those here. So what would you like to do?”
That’s a very respectful approach and a way I used to do it. Now I take the same approach as Genius. These patients will bog you down in questions and work any way they can to get something from you, whether that’s a duplicate test, an unnecessary prescription, or even just a social visit. We’re in a zero sum game these day and spending even 30 seconds with these patients takes 30 seconds away from another patient or makes me home 30 seconds later, both of which is unacceptable these days.“You know, it looks like your evaluation was pretty thorough the other x times you’ve come in for this. Every time you come in we have the same tests available for y complaint. You’ve had all of them. If you want to have them again I don’t mind, but the results are probably going to be the same. What you really need is follow up for abc tests with your doctor. I don’t have those here. So what would you like to do?”
Yep. Punt em. I had a gastroparesis / vague and pain lady. Early 40s. Averaged 4-6 visits a month. Workup always benign. I was fortunate ate enough to get her two times in a row a while back. Both times I said "this is a chronic issue that we have proved we won't diagnose in the ER with any testing and coming back here routinely for IV meds of questionable benefit is not good for your long term health. We will no longer be providing any medication or doing any testing for this issue." Discharged her. She came back a week later and got me again and did the same. Now she's a regular at the ER a couple towns over.I don't even bother. If you have come to the ER 10 times in 2 months for the same problem, there is nothing to collaborate on. It is better to tell them the truth which is "This Emergency Department, and the ER system in general, can no longer help you for your medical complaint. If you want help, you have to find other doctors."
And just leave.
Don't let them ask questions.
If they bitch and complain, I would immediately call security to have them escorted out.
Every single time these people are heard, or have a test run, or are given a medicine, they will come right back.
This is the way.That’s a very respectful approach and a way I used to do it. Now I take the same approach as Genius. These patients will bog you down in questions and work any way they can to get something from you, whether that’s a duplicate test, an unnecessary prescription, or even just a social visit. We’re in a zero sum game these day and spending even 30 seconds with these patients takes 30 seconds away from another patient or makes me home 30 seconds later, both of which is unacceptable these days.
This is the way. All ERs need to do this.Yep. Punt em. I had a gastroparesis / vague and pain lady. Early 40s. Averaged 4-6 visits a month. Workup always benign. I was fortunate ate enough to get her two times in a row a while back. Both times I said "this is a chronic issue that we have proved we won't diagnose in the ER with any testing and coming back here routinely for IV meds of questionable benefit is not good for your long term health. We will no longer be providing any medication or doing any testing for this issue." Discharged her. She came back a week later and got me again and did the same. Now she's a regular at the ER a couple towns over.
That’s a very respectful approach and a way I used to do it. Now I take the same approach as Genius. These patients will bog you down in questions and work any way they can to get something from you, whether that’s a duplicate test, an unnecessary prescription, or even just a social visit. We’re in a zero sum game these day and spending even 30 seconds with these patients takes 30 seconds away from another patient or makes me home 30 seconds later, both of which is unacceptable these days.
As an intern, a patient was discharged after a negative chest pain workup. He presented again 30 minutes later, to the same hospital and same attending, by ambulance. Before the nurse even sees the patient, the attending goes into his room, removes his IV, and tells him to leave.Best door to dispo time I ever had as an attending was one of these, 23 y/o male, 8th visit in 6 days with multiple negative workups for chest and belly pain, 41 total visits in roughly 5 weeks. Always came to my shop at night via EMS, and goes across the state line by EMS during the day. What really pissed me off was, he had literally been in the department with his wife all day and did this not even 3 hours after she had been discharged.
I went out to triage and asked “How is this any different than any of your previous 8 visits?” “It’s not.” “Have you contacted any of the referrals for follow up?”, “no”, “Well, you’ve had multiple negative workups for emergent medical conditions this week, there’s been no change, and your vital signs are better than mine…Call your ride, you’re discharged” and I went back and put in the D/C. Total time: 17 minutes. He had the nerve to ask the triage nurse, referring to me: “can’t he get into trouble for doing this?” Who replied: “nope, all you have to get is a screening exam, which you just got and you don’t have an emergent condition, so you can be discharged”
I have in-laws in the FL panhandle. Can also confirm.Can confirm, I trained in FL. All of this is true. The whole state is just insane, old people, young people, everyone.
I concur but I love my life in Florida. Old people central but man if the chaos isn’t fun.Dude, you live in GOMERland, USA. Idk what you expect?
I don't think I could work and live in a medicolegal hellhole where the average patient age is "The Cryptkeeper from Tales from the Crypt".
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I love that the cartoon sun is basically Carl from Aqua Teen Hunger Force.
Sounds a lot like St. Landry Parish, Louisiana. My first weekend there working EMS, there was a horseback police chase. 2 guys came riding through our parking lot at full gallop with a PD cruiser chasing them.Example: last time we visited we pulled into town near midnight. As we stopped at a stoplight on a busy 4 lane divided highway, we suddenly got passed by half a dozen drunk looking dudes on horseback, riding up the median. My wife looks at me and goes “where the hell did these horses come from? And where are these guys going?”