What she wrote IS libel. She has no way of proving that they are deliberately trying to scam her. No, they did not bill it as a preventative visit - likely because it was NOT one. I cannot count the number of times that I have had patients demand that I bill it as a preventative visit (because preventative visits have a $0 co-pay, where as sick visits have a co-pay), even though they present with a laundry list of problems and questions and refuse to do any basic screening tests (like a pap or mammogram or colonoscopy).
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