It looks to me like the way these EMR systems work, for example, with telemetry, oximetry, or POCT handhelds, they rely less on human input than passive machine data gathering. The BC software is like an AI system that correlates all passive and human entered data and spits out a clinical score of predicted condition or deterioration. Nurses can also supply numerous important directly gathered data for these systems when they do periodic checks. The BC will automatically flag patient deterioration past some level, but some person still has to scrutinize the EMR data the BC has generated the flag on.
This is not necessarily simple as there are numerous entry points for labs, medication administration and vitals that are often duplicated. This makes a mundane task like writing up an order for discharge medications, for example, take 30 mins or more for three or fewer prescriptions. I saw it take one doctor roughly an hour to decide on how to direct a pt to take his prescriptions on discharge because he could not get anyone on the care team to report, nor find in the EMR, whether the pt had received his statin dose for the day. It took me making a timeline spreadsheet to find that the pt had not in fact been given his dose. I’ve seen it take a consult with billing (who was the fastest at running through the EMR) to discern whether a pt had been given lovenox. Talk about time waste!
Doesn’t sound to me like an aid for better staff morale or pt care, but rather some underhanded aid for the benefit of billing, legal, or insurance.