I applaud charlestweed for sharing so freely on here. I will say for those reading at home, to have 25 starts at just 1 ortho office would be IMO considered a very healthy one-location office. Those who build the $400K startup practices are most likely looking for a goal like that. It takes time to get there depending on your community and the competition. Practices can definitely be built for less but it's the beautiful offices with a beverage bar complete with a barista and color coordinated fish in the fish tank we see in the magazines and make pre-dents think "WHOA I WANT THAT."
I built 2 general dentist offices (separate LLC’s) from scratch for about $500k combined nine years ago. 15 treatment rooms between the offices, all digital, signs and working capital included.
We see a lot of new patients (mostly with state insurances) - 60-70% are pedo. 1 doctor at each office, and a staff of 8 (including 2 hygienists) between the offices. Gross revenue is about $1.7M a year (97% collection rate) with about 45-50% overhead - i’m the landlord at both offices, so $0 rent paid by the offices, hence the lower overhead. The overhead is also highly consolidated and overlap between the offices; 1 payroll account, 1 supplies account, 1 office cleaner, 1 accountant, and so on. Like charlestweed, I watch my numbers very closely. There are no office managers at the offices, but shared management through leadership at each area of the office; front desk leader, clinic area leader and me (team leader).
There are no morning huddles, but a mandatory monthly staff meetings (lunch provided) at each office to discuss all staff issues, patient issues, office production, scheduling, and improvements for the office. The first 3 years, employees were going through a revolving door, replacing someone every few months (average age was under 30). The current team has been with me for 6 years and are all age 40+, and want to retire at the office - I’m 40, the youngest member of my staff. I work 4 days a week, the associate works 5 days a week at the other office.
I speak 5 languages, grew up in 3 different continents of the world and moved to this country at age 23. I didn’t go to DS until age 28 and graduated with about $280k in student loans from a northeast school. No parents helped me pay for education or the businesses. I chose dentistry as a career more for business reasons than being in love with teeth. You have to plan ahead to build and execute goals; I planned everything I have done today in my offices during 3rd year of DS, while everyone else in my class was applying for residencies or just looking forward to graduation. Despite my cautionary posts about dentistry and high student loans, I would say dentistry is still a great field - but you would have to be a certain young dentist to do well in dentistry these days, more than ever before, general dentist or a specialist. We all know which classmates wouldn’t make it in the real world during DS, and there were a lot of them in my class - that’s why I post a lot of skepticism about future of dentistry and most of that is not about the dentist, but the profession in general has changed to keep young dentists in debt for longer period of time.
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