About prometric dentpin

[SSONG_324]

Hi! I'm taking DAT for the first time.
I was trying to schedule an exam, but I'm stuck on the eligibility information section.
Whenever I put my dentpin number for eligibility ID, it says that "The eligibility ID does not exist or has already been used".
Could anyone tell me what I'm doing wrong?

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[SSONG_324]

Because of the entire COVID situation, Prometric is cancelling and rescheduling dates for people, so you may not be able to schedule a date on your own just yet. I would send Prometric and the ADA an email to see what's going on. Don't worry though, you're not the only one this is happening to.

These threads might help too: DAT Eligibility ID NOT WORKING!!, COVID-19 and DAT Test Dates, Rescheduling DAT

I just sent ADA an email. Thank you so much!

 

[WannaBToothFairy]

I had the same issue, got an email this morning that it's been solved. Contact ADA's LiveChat and email ([email protected]) with your DENTPIN along with some details and they'll solve your eligibility issue.