I'm a categorical intern at a program that's known for being "tough," even for my notoriously also-"tough" (i.e. Ill-behaved!) specialty. I am concerned because I've gotten some fairly bad evals in the 3 months I've been here. I'm worried that I've pissed off the program director in the process as well.
Let me be clear. Most of my evals have been lukewarm/generic, which I'd expect given how little face time I've had with the majority of attendings I've worked with. The negative feedback I've gotten basically all boils down to time management, which is an area that I fully admit is very difficult for me. I do well in acute situations when I can hyperfocus on a very sick patient, and I have had a few good catches if I do say so myself (caught a PE, a post-op bleed and a couple of patients that were in early sepsis.) But these, of course, never seem to get mentioned (in fact, I'm not even sure if attendings are aware of them.) Thankfully, I'm naturally outgoing and even-tempered, and even the nastiest attendings put in comments about my good attitude, willingness to improve, and how I am easy to get along with.
The reason I'm worried I pissed off the PD is because he's on a service that I feel I performed the worst on. It was extremely high-volume, and I struggled to keep the details of all the patients straight in my brain when presenting, and struggled even more with completing tasks on time. Prior to this, I had already violated duty hours during the first two weeks of residency. I included an explanation that I thought was perfectly reasonable, but caught hell for it later, and was then educated by my co-residents that we basically have no choice but to lie about hours. I'm perfectly willing to do what I have to do, and am the first to admit that my efficiency is a work in progress. I struggle with getting notes done fast enough because for some reason it takes me forever to dig through old records. I also have a hard time if consultants don't call me back right away and my pager is blowing up in the meantime- I've had it happen when 2 or 3 pm rolls around and I realize I STILL haven't pinned down Dr. X from cardiology or whoever.
Fast forward to my rotation with the PD- I was really nervous about it, and on top of the aforementioned issues, I feel like everything-EVERYTHING possible- went wrong. I'm talking about stuff from broken printers to random transcription issues from dictations to pens exploding on my white coat- etc etc etc, you get the idea. I'd often respond by trying to give an explanation, "I'm not sure what happened, sir, as that patient was here last week when I was off..." or "I'm so sorry, I don't have a copy of the list, the printer was broken and I wanted to be sure I got here with plenty of time." to no avail. He reamed me out one day basically telling me that I sucked in every way and that I "made excuses" for things that went wrong. He literally told me that when someone tells me about a problem, he doesn't want to hear questions, what I think about it or anything else- all he wants to hear is "yes sir."
The last straw was today, when I got a bad review from an attending that I have NEVER WORKED WITH. I promptly emailed him, gently inquiring about some of the "instances" he'd mentioned and pointing out that we hadn't gotten a chance to review them because we "haven't crossed paths very often." (I.e. NEVER.) I have enough issues of my own, but when I start getting blamed for random crap that I have absolutely nothing to do with- well, that's a little hard to control for, isn't it?
I want any help I can get in being a better, more efficient resident, but after what my PD said that day, I worry that any attempt to go to him and discuss how to improve would be perceived as being "weak," "contrary" or just making extra work for him that he wants no part of. I should add that he's pretty openly mean to a lot of residents, so I'm not sure if I'm overblowing the fact that he ripped into me.
I'm in a really bad place and am interested in any advice regarding damage control and oh yea, actual improvement too.
Let me be clear. Most of my evals have been lukewarm/generic, which I'd expect given how little face time I've had with the majority of attendings I've worked with. The negative feedback I've gotten basically all boils down to time management, which is an area that I fully admit is very difficult for me. I do well in acute situations when I can hyperfocus on a very sick patient, and I have had a few good catches if I do say so myself (caught a PE, a post-op bleed and a couple of patients that were in early sepsis.) But these, of course, never seem to get mentioned (in fact, I'm not even sure if attendings are aware of them.) Thankfully, I'm naturally outgoing and even-tempered, and even the nastiest attendings put in comments about my good attitude, willingness to improve, and how I am easy to get along with.
The reason I'm worried I pissed off the PD is because he's on a service that I feel I performed the worst on. It was extremely high-volume, and I struggled to keep the details of all the patients straight in my brain when presenting, and struggled even more with completing tasks on time. Prior to this, I had already violated duty hours during the first two weeks of residency. I included an explanation that I thought was perfectly reasonable, but caught hell for it later, and was then educated by my co-residents that we basically have no choice but to lie about hours. I'm perfectly willing to do what I have to do, and am the first to admit that my efficiency is a work in progress. I struggle with getting notes done fast enough because for some reason it takes me forever to dig through old records. I also have a hard time if consultants don't call me back right away and my pager is blowing up in the meantime- I've had it happen when 2 or 3 pm rolls around and I realize I STILL haven't pinned down Dr. X from cardiology or whoever.
Fast forward to my rotation with the PD- I was really nervous about it, and on top of the aforementioned issues, I feel like everything-EVERYTHING possible- went wrong. I'm talking about stuff from broken printers to random transcription issues from dictations to pens exploding on my white coat- etc etc etc, you get the idea. I'd often respond by trying to give an explanation, "I'm not sure what happened, sir, as that patient was here last week when I was off..." or "I'm so sorry, I don't have a copy of the list, the printer was broken and I wanted to be sure I got here with plenty of time." to no avail. He reamed me out one day basically telling me that I sucked in every way and that I "made excuses" for things that went wrong. He literally told me that when someone tells me about a problem, he doesn't want to hear questions, what I think about it or anything else- all he wants to hear is "yes sir."
The last straw was today, when I got a bad review from an attending that I have NEVER WORKED WITH. I promptly emailed him, gently inquiring about some of the "instances" he'd mentioned and pointing out that we hadn't gotten a chance to review them because we "haven't crossed paths very often." (I.e. NEVER.) I have enough issues of my own, but when I start getting blamed for random crap that I have absolutely nothing to do with- well, that's a little hard to control for, isn't it?
I want any help I can get in being a better, more efficient resident, but after what my PD said that day, I worry that any attempt to go to him and discuss how to improve would be perceived as being "weak," "contrary" or just making extra work for him that he wants no part of. I should add that he's pretty openly mean to a lot of residents, so I'm not sure if I'm overblowing the fact that he ripped into me.
I'm in a really bad place and am interested in any advice regarding damage control and oh yea, actual improvement too.