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Flow Coordinator - Emergency Dept
Apply NowCompany:Stanford Hospital & Clinics
Location
alo Alto, CA
Date Posted:January 2, 2015
Source:Stanford Hospital & Clinics
Fixed-Term Assignment - 6 months full-time working 8 hour varied shifts
Under direction of a physician and/or resident physician, the focus of the job is to enhance the efficiency and improve the throughput of patients while maintaining and improving patient satisfaction. The Flow Coordinator (FC) will accomplish this in the following manner:
1.
Record a physician-directed patient history of present illness (HPI), past medical history (PMH), family and/or social history and physical examination (PE), including pertinent positives and negatives.
2.
Record procedures and the results of laboratory tests and radiographic images.
3.
Improve the efficiency of patient care by assisting the physician with routine matters.
4.
Serve as an ambassador/liaison between the physician, the patient and the ED staff.
Essential Functions:
At the physician’s discretion, the FC shall accompany the supervising physician during a patient’s history taking and examination. The physician will personally elicit the patient’s HPI, which will be recorded by the FC.
*
The FC will record onto the ED electronic medical record (EMR) the details of the patient’s visit as directed by the physician. The physician may elect to personally document any part of any patient’s record, or to complete it in its entirety.
*
After the FC and the physician leave a patient’s room, the physician will review the documentation entries recorded by the FC during the encounter, and will make any and all necessary amendments to the patient’s medical record so that it is accurate and complete. The physician retains exclusive responsibility for the documentation of all patient care information recorded by the FC during each patient encounter and at all other times.
*
The FC can assist the physician with researching and recording a patient’s PMH by assembling and reviewing nurse’s notes, EMS reports, referral notes from other health care facilities, and hospital records (e.g., prior admission notes, discharge summaries, operative/procedure notes and ED records).
*
At end of the physician documentation, beneath the signature lines, the FC will electronically Esign the record in addition to the physician’s signature.
Secondary Duties
The FC may advise the physician when test results are available, when a patient is ready for disposition (i.e., all tests are resulted), when a critical value has been flagged/reported, when a patient is ready for a procedure (i.e., the appropriate cart is in the room and ready for use), and when there has been a delay in completion of ordered tests (e.g., a urine has not been obtained, blood has not yet been drawn, etc.).
*
The FC may perform a “patient ambassador” function on behalf of the physician, checking to see if patients are comfortable, have had adequate pain relief, etc. The FC may obtain blankets and pillows for patients, as well as nourishment (following approval by the physician or the patient’s nurse). The FC will inform the physician if the patient has, pain, nausea or any other condition or request that requires attention.
*
The FC may serve as a liaison between the physician and nurses, clinical associates and Health Unit Coordinators (HUCs) by forwarding messages between the parties (e.g., a request by the physician to prepare a patient for suturing). The FC may not communicate messages regarding direct patient care (e.g., medication or IV orders).
*
The FC may also perform the above functions in collaboration or in support of the resident working with the physician.
*
The physician will personally enter all orders for patient care utilizing EPIC. FCs will not enter such orders.
*
All medication and nursing orders for patient care are to be personally communicated to a nurse directly by the physician, and not by a FC.
*
The FC may, at the Physician’s direction, assist with the discharge process by selecting and preparing the discharge instruction and follow-up PCAP or Specialist Referral in EPIC. The FC may not prepare any prescriptions.
*
The physician will sign each patient’s medical record when it is complete and after he/she has reviewed and, if necessary, amended the document for accuracy.
*
Must successfully complete Stanford’s Physician Coordinator Training and Orientation Program and
Attend any required Stanford new-employee orientation sessions, complete all HIPAA/Compliance training and background/exclusion checks required, receive any vaccinations required, and sign all applicable confidentiality agreements and forms.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status or on the basis of disability.
Job Qualifications:
Minimum Requirements: Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: High School Diploma (or GED equivalent) prefer education in Healthcare
Experience: Preferred previous experience as medical scribe in an Emergency Department or EMT/Paramedics or experience in a healthcare educational program
License/Certification: Current AHA Healthcare Provider Basic Life Support Certification
Knowledge, Skills, and Abilities:
Possess significant medical terminology knowledge and medical thought process background.
Demonstrated business communication skills, including the ability to write and type clearly and legibly (with solid knowledge of grammar and spelling)
Ability to demonstrate computer knowledge and understanding of Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Have the ability to interact pleasantly, cooperatively, and respectfully with patients, families, physicians and Emergency Department staff.
Possess the ability to work effectively and maintain poise under stressful conditions.
Ability to demonstrate customer service skills
Knowledge and understanding of an electronic medical record system and/or EPIC
Upper level knowledge of medical terminology
Apply NowCompany:Stanford Hospital & Clinics
Location
alo Alto, CADate Posted:January 2, 2015
Source:Stanford Hospital & Clinics
Fixed-Term Assignment - 6 months full-time working 8 hour varied shifts
Under direction of a physician and/or resident physician, the focus of the job is to enhance the efficiency and improve the throughput of patients while maintaining and improving patient satisfaction. The Flow Coordinator (FC) will accomplish this in the following manner:
1.
Record a physician-directed patient history of present illness (HPI), past medical history (PMH), family and/or social history and physical examination (PE), including pertinent positives and negatives.
2.
Record procedures and the results of laboratory tests and radiographic images.
3.
Improve the efficiency of patient care by assisting the physician with routine matters.
4.
Serve as an ambassador/liaison between the physician, the patient and the ED staff.
Essential Functions:
At the physician’s discretion, the FC shall accompany the supervising physician during a patient’s history taking and examination. The physician will personally elicit the patient’s HPI, which will be recorded by the FC.
*
The FC will record onto the ED electronic medical record (EMR) the details of the patient’s visit as directed by the physician. The physician may elect to personally document any part of any patient’s record, or to complete it in its entirety.
*
After the FC and the physician leave a patient’s room, the physician will review the documentation entries recorded by the FC during the encounter, and will make any and all necessary amendments to the patient’s medical record so that it is accurate and complete. The physician retains exclusive responsibility for the documentation of all patient care information recorded by the FC during each patient encounter and at all other times.
*
The FC can assist the physician with researching and recording a patient’s PMH by assembling and reviewing nurse’s notes, EMS reports, referral notes from other health care facilities, and hospital records (e.g., prior admission notes, discharge summaries, operative/procedure notes and ED records).
*
At end of the physician documentation, beneath the signature lines, the FC will electronically Esign the record in addition to the physician’s signature.
Secondary Duties
The FC may advise the physician when test results are available, when a patient is ready for disposition (i.e., all tests are resulted), when a critical value has been flagged/reported, when a patient is ready for a procedure (i.e., the appropriate cart is in the room and ready for use), and when there has been a delay in completion of ordered tests (e.g., a urine has not been obtained, blood has not yet been drawn, etc.).
*
The FC may perform a “patient ambassador” function on behalf of the physician, checking to see if patients are comfortable, have had adequate pain relief, etc. The FC may obtain blankets and pillows for patients, as well as nourishment (following approval by the physician or the patient’s nurse). The FC will inform the physician if the patient has, pain, nausea or any other condition or request that requires attention.
*
The FC may serve as a liaison between the physician and nurses, clinical associates and Health Unit Coordinators (HUCs) by forwarding messages between the parties (e.g., a request by the physician to prepare a patient for suturing). The FC may not communicate messages regarding direct patient care (e.g., medication or IV orders).
*
The FC may also perform the above functions in collaboration or in support of the resident working with the physician.
*
The physician will personally enter all orders for patient care utilizing EPIC. FCs will not enter such orders.
*
All medication and nursing orders for patient care are to be personally communicated to a nurse directly by the physician, and not by a FC.
*
The FC may, at the Physician’s direction, assist with the discharge process by selecting and preparing the discharge instruction and follow-up PCAP or Specialist Referral in EPIC. The FC may not prepare any prescriptions.
*
The physician will sign each patient’s medical record when it is complete and after he/she has reviewed and, if necessary, amended the document for accuracy.
*
Must successfully complete Stanford’s Physician Coordinator Training and Orientation Program and
Attend any required Stanford new-employee orientation sessions, complete all HIPAA/Compliance training and background/exclusion checks required, receive any vaccinations required, and sign all applicable confidentiality agreements and forms.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status or on the basis of disability.
Job Qualifications:
Minimum Requirements: Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: High School Diploma (or GED equivalent) prefer education in Healthcare
Experience: Preferred previous experience as medical scribe in an Emergency Department or EMT/Paramedics or experience in a healthcare educational program
License/Certification: Current AHA Healthcare Provider Basic Life Support Certification
Knowledge, Skills, and Abilities:
Possess significant medical terminology knowledge and medical thought process background.
Demonstrated business communication skills, including the ability to write and type clearly and legibly (with solid knowledge of grammar and spelling)
Ability to demonstrate computer knowledge and understanding of Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Have the ability to interact pleasantly, cooperatively, and respectfully with patients, families, physicians and Emergency Department staff.
Possess the ability to work effectively and maintain poise under stressful conditions.
Ability to demonstrate customer service skills
Knowledge and understanding of an electronic medical record system and/or EPIC
Upper level knowledge of medical terminology